Skills for Voice of the Customer
This new programme launched in 2007 is unique in the UK, providing training in the methods and people skills for VOC investigations. It includes authentic simulations of VOC studies played out by our team of professional actors. Please call for details.
Proof of the pudding…
Why not come to a free training workshop, where we bring our customers and new contacts together to debate those issues which are affecting their businesses - and the solutions they have found to work.
If interested in a free workshop, visit, or the introductory offer, just just call me on my direct line +44 7977 495098 or e-mail me andytaylor@caracal.co.uk
...we don’t do slick sales pitches - or any pitches at all really. We’d rather just help you with your problems and let our clients recommend us to others.
Find out what our clients say.
Andy Taylor - principal.
Andy is an experienced general manager with a further ten years in consulting.
Caracal is a close network of consultants, all high calibre, and covering the full range of issues in end-to-end new product development.
Meet our team.
Solving problems in managing new product development
Caracal is a UK-based management consultancy practice which helps businesses to master new product development.
Mastery of the end-to-end process
We cover the whole spectrum of issues from innovative new product creation, through project execution, to fast and full introduction to operations and to the market. We deal with both processes and with organisation and people capability.
Careful attention to the situation and the need
The Caracal approach matches solutions that really work to the specific business setting and problem to be solved.
Trusted relationships
Our clients say we are direct, open and pragmatic. 80% of our work is for returning customers and we stay with them right through to delivery of the benefits. In new product development, mastery is a journey of many years.
People Deliver Projects – plans don’t
Caracal is part of People Deliver Projects, a consortium of independent professional consultants, trainers and actors which delivers open and in-company development programmes aimed specifically at building advanced project manager capability.
Find our more about People Deliver Projects